Privacy policy

Updated: 2025-01-21

Introduction

We value your privacy. The purpose of this policy is to inform you about how we, at $●, process your personal data in a legal, suitable, and safe manner. This includes how your data is processed when you visit our website, purchase services/products, or apply for employment.

Data Controller

Veterinary value Sweden AB (Reg. No. 559445-3556), located at Samuelsgatan 40, 25657 Ramlösa, Sweden, is the data controller responsible for the processing of your personal data.

Processing of Your Personal Data

Below is a summary of the purposes for which we process your personal data, as well as the categories of data processed and the applicable retention periods.

PurposeCategories of Personal DataLegal BasisRetention Period
Provide services/products that you have requestedContact information (name, email, delivery address)Fulfillment of agreementDuring warranty period + 12 months
Contact information (name, email, delivery address), billing information, and details of purchased/provided services or products.Billing information, purchase detailsFulfillment of agreementActive relationship + 12 months
Comply with applicable legislationBilling information, Purchase details, Reports on irregularitiesLegal obligation7 years, 2 years for reports
Handle warranty/complaint issuesContact information (name, email, delivery address), Purchase detailsFulfillment of agreement / Legal obligationWarranty period, 12 months
Marketing activitiesContact information (name, email, delivery address), Purchase details, Device data (IP address), Social media usernamesLegitimate interest12 months after latest purchase
Customer serviceContact information (name, email, delivery address), Purchase detailsFulfillment of agreement24 months
Customer and supplier carePurchase details, Postal addressLegitimate interest10 years post-assignment
Efficient recruitment processPersonal data, Contact details, CV, Certificates, Grades, Health data (if provided), Other application documentsLegitimate interestUntil position filled + 2 years (or longer with consent)
Safeguard legal interestsContact information (name, email, delivery address), Correspondence, Purchase details, Relevant professional recordsLegitimate interestUntil legal process completion

We only process personal data that is necessary to achieve the purposes stated above and only for the time necessary to achieve those purposes.

To enable the Company to comply with the legal obligations arising from applicable legislation or to safeguard our legal interest, we may keep the personal data for a longer period than stated above.

In addition to the personal data that you provide to us or that we collect from you, we may also collect personal data from third parties.

If you apply for employment with us and if you are offered a job after the end of the recruitment process, you will receive information about the processing of personal data in the context of your employment.

When asked to provide personal data to us, you can choose not to do so. If you choose not to provide us with personal data that is necessary for us to fulfil our commitments to you, it may lead to us being unable to fulfil such commitments.

Your Rights

You have the right to request information about the processing of your personal data, free of charge. You also have the right to receive a copy of the personal data we process about you. This request should be made in writing to us, with a clarification of which information you wish to access. We will respond to your request as soon as we can. If we cannot meet your request for access to the information you are requesting, we will provide a justification for this. The copy of your personal data will be sent to your registered address, unless otherwise agreed with you in writing.

Right to access

The main responsibility for ensuring that the personal data we process is correct lies with the Company as the data controller. If you inform us that the personal data you have provided is no longer correct, we will promptly correct, block, or delete such personal data.

Right to erasure

You have the right to request that the Company deletes your personal data without undue delay. Personal data shall be deleted in the following cases:

  • If the personal data is no longer necessary for the purpose for which it was collected.
  • If you have withdrawn your consent and the processing is based solely on consent as a legal basis.
  • If the processing is for direct marketing purposes and you object to the processing of your personal data for this purpose.
  • If you object to the processing of your personal data based on a legitimate interest and your interest outweighs ours.
  • If your personal data has not been processed in accordance with applicable data protection legislation.
  • If deletion is required to comply with a legal obligation.

Right to restriction

You have the right to request that the Company temporarily restrict the processing of your personal data. Such a restriction may be requested in the following cases:

  • If you believe that the personal data we have about you is not correct and that you have requested correction in connection with that.
  • When the processing carried out regarding your personal data is not in compliance with applicable data protection legislation, but you still do not want your personal data to be deleted but instead restricted.
  • When we no longer need your personal data for the purposes of our processing but we need it to establish, assert or defend a legal claim.

Right to data portability

You have the right to request that, in the event we process your personal data with your consent or to fulfil a contractual obligation with you, we provide all personal data that we process regarding you and that is processed in an automated manner, in a machine-readable format. This can, for example, be an Excel file or a CSV file. If technically possible, you also have the right to request that we transfer your personal data to another data controller.

Right to object

You have the right to object to our processing of your personal data if the processing is based on our legitimate interest. In these cases, the Company will ask you to specify which processing you object to. If you object to any processing, we will only continue processing your personal data if we have legitimate interests that outweigh your interests. We will always inform you of this.

Right to withdraw consent

If we process your personal data based on your consent, you have the right to withdraw your consent at any time. To withdraw your consent, you can contact us using the contact information below.

Right to submit a complaint

If you have a complaint regarding the Company’s processing of personal data, you can contact us at info@veterinaryvalue.com, or the supervisory authority in the member state where you have your place of residence or where the alleged breach has been conducted to file a complaint. The current supervisory authority in Sweden is the Swedish Authority for Privacy Protection. Their contact details are the following:

If you have a complaint regarding the Company’s processing of personal data, you can contact us at info@veterinaryvalue.com, or the supervisory authority in the member state where you have your place of residence or where the alleged breach has been conducted to file a complaint. The current supervisory authority in Sweden is the Swedish Authority for Privacy Protection. Their contact details are the following: info@veterinaryvalue.com

To Whom May We Transfer Your Personal Data?

Only those individuals at the Company who need access to your personal data in order to perform their job duties will have access to the personal data.

To provide certain services, we use selected third parties. The sharing of your personal data with third parties is based on the same purposes and legal bases as they were collected for. The Company takes technical and organizational measures to ensure that your personal data is handled in a safe and secure manner. Below are the categories of recipients with whom your personal data may be shared:

Suppliers and Subcontractors

The Company uses third-party suppliers to manage parts of its business, such as companies that deliver technical support, management of IT systems, and marketing services. The Company may also use suppliers who manage our recruitment processes. The Company may share personal data with these suppliers when they perform services on behalf of the Company. When the Company uses such suppliers, it enters into a data processing agreement and takes other appropriate measures to ensure that your personal data is processed securely.

Banks and Other Companies the Company Collaborates With

The Company also shares your personal data with other independent data controllers such as banks and partners. These recipients are independent data controllers for their processing of your personal data.

Social Media

The Company uses social media. When using social media, your personal data is collected and processed by these companies. Kindly see each company’s privacy policy for more information.

Courts, Authorities, and Other Public Bodies

The Company will also disclose your personal data if required by law, government decision or court order, or if we, as a company, reasonably believe that the disclosure is necessary to protect the Company’s rights.

The Company will not sell your personal data to third parties without your prior approval. We may transfer your personal data to a buyer/investor or potential buyer/investor in connection with a restructuring, sale, or other transfer of all or part of the Company's shares, assets, or business. Before such transfer, we will take measures to ensure that the receiving party processes your personal data in a manner consistent with this information.

Transfer of Personal Data to Third Countries

As a general rule, the Company only processes your personal data within the EU/EEA. However, we may share your personal data with a party in a country outside the EU/EEA. In such a third country, the GDPR does not apply. This means that you do not automatically have the same rights and protection for your personal data as the GDPR guarantees. We protect your personal data by either basing the transfer on an adequacy decision by the European Commission or by taking appropriate security measures, such as entering into the European Commission’s standard contractual clauses in combination with organizational and technical protective measures, to ensure that your personal data continues to be protected during and after the transfer.

We conduct a risk assessment before any transfer takes place and implement technical and organizational protection measures to ensure an appropriate level of protection. We transfer as few personal data as possible and anonymize the personal data before the transfer, whenever possible. For more information on which protection measures we take in individual cases, please contact us.

Recipients Outside the EU/EEA

The following recipients outside the EU/EEA might receive your personal data:

Suppliers and Subcontractors

We may share your personal data with suppliers and subcontractors located outside the EU/EEA. This may include providers of IT services, for example. Here, we list our suppliers and subcontractors outside the EU/EEA.

Google Workspace

When using Google Workspace, your personal data will be processed by Microsoft Corporation. When Microsoft receives your personal data, it may be transferred to the United States.

Social Media

When you visit, appear on, or otherwise use the Company’s channels on social media, your personal data is also collected and processed by the company that owns the social media platform. In connection with these companies receiving personal data through the Company’s channels, the personal data may be transferred to, among other places, the United States.

Facebook and Instagram

By using the services, your personal data is processed by Meta Platforms Ireland Ltd. You can read more about the processing of personal data here.

LinkedIn

By using the services, your personal data is processed by Microsoft Corporation. You can read more about Microsoft’s processing of personal data here and here.

How Do We Protect Your Personal Data?

To protect your privacy, detect, prevent, and mitigate the risk of attacks, etc., the Company takes a variety of technical and organizational information security measures. The Company also takes measures to protect your personal data from unauthorized access, misuse, disclosure, alteration, and destruction. The Company ensures that access to your personal data is only given to personnel who need it to perform their duties and that they observe confidentiality.

Changes

We may make updates or changes to this information from time to time due to changes in applicable laws or regulations, or due to changes in our personal data handling procedures. We will notify you of any material changes that affect your personal information.

If You Have Questions

If you have any questions regarding this information or the processing of personal data, you are most welcome to contact us at info@veterinaryvalue.com